Article 1 (Purpose) These Terms are intended to set forth the rights, obligations, and responsibilities of the "Company" and the "User" with respect to the use of iSEND (the "Service") provided by Enliple Co., Ltd. (the "Company").
Article 2 (Definitions) The definitions of the terms used in these Terms are as follows.
1. "Service" means the service provided to Members through the Company's website (https://www.isend.co.kr), namely the services set forth in Article 7 of these Terms.
2. "Member" means a party who, in order to use the Service, accesses the Company's website, completes membership sign-up and registration, thereby enters into a service agreement with the Company under these Terms, and uses the Company's Service.
3. "Non-member" means a customer who is not a "Member."
4. "Talk Point" means points that a user can earn by receiving KakaoTalk messages and completing certain actions, i.e., a service for earning points through missions on advertiser sites.
5. "Conversion" means the function that allows a user to convert earned Talk Points into Naver Pay points and the like.
Article 3 (Posting and Amendment of the Terms) 1. The "Company" may amend these Terms within the scope that does not violate relevant laws, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization, and the Consumer Protection Act.
2. When the "Company" amends the Terms, it shall announce, together with the current Terms, the effective date and the reason for the amendment in the "Service" notices from at least 7 days before the effective date until the day before the effective date. However, where the Terms are changed unfavorably to Members, the announcement shall be made from 30 days before the effective date.
3. If a "Member" does not expressly indicate refusal within the 30-day period after the "Company" announces or notifies the amended Terms under Paragraph 2 above, the "Member" shall be deemed to have agreed to the amended Terms. If a "Member" does not agree to the application of the amended Terms, the "Company" may not apply them, and in such case the "Member" and the "Company" may withdraw the service agreement.
4. A "Member" who does not expressly indicate refusal from the announcement date until the amendment date shall be deemed to have agreed to the amended Terms.
5. If a "Member" does not agree to the amended Terms, the "Member" may not use the "Service" from the effective date of the amended Terms and may withdraw the service agreement.
Article 4 (Rules Other Than the Terms) 1. Separate terms of use (the "Separate Terms") and policies may exist for individual "Services" within the Enliple "Service," and where these Terms conflict with the "Separate Terms," the "Separate Terms" shall prevail.
2. Matters not provided for in these Terms or the "Separate Terms," and the interpretation thereof, shall be governed by relevant laws or commercial practice.
3. The service agreement is formed when the user agrees to the terms of use of the Service and the Company accepts the agreement.
4. By agreeing to the Terms, the user is deemed to have agreed to all provisions of these Terms.
Article 5 (Service Use Agreement) 1. Anyone who wishes to use this "Service" may do so without conditions, but to use any "Service," the procedure of agreeing to the terms of use must be completed.
2. The "Company" may cancel or withdraw the service agreement in any of the following cases:
o Where the applicant has previously lost "Member" status under these Terms. However, this shall not apply where the applicant has obtained the "Company's" approval for re-registration as a "Member" after three months have passed since the loss of "Member" status.
o Where a real name is not used or another person's name is used
o Where false information is entered in the registration details, or there is an omission or error therein
o Where the applicant intends to use this "Service" for an improper purpose or for profit-seeking
o Other cases confirmed to violate these Terms, to be unlawful or improper applications, or where the "Company" reasonably deems it necessary
3. The "Points" of each "Member" generated per "Service" are aggregated.
4. The time of approval of the service agreement is the point at which the "Member" completes agreement to the "Service" Terms.
Article 6 (Termination of the Agreement by the Company) 1. The "Company" may, without notice, suspend a "Member's" use of the "Service" and take measures to withdraw (terminate) the agreement in any of the following cases:
o Where the "Member" uses the "Service" by improper means or for an improper purpose, such as fraudulent use*
*Fraudulent use refers to any case not planned or intended by the "Company," including: cases where points are earned without actually viewing the advertisement or completing the action presented by the "Company"; where points exceeding the amount set by the "Company" are earned; or where points are earned by artificially modifying or manipulating the unique values of a "Member's" device — such as service-use data (phone number, service use records, access logs, IP address, browser identifier (Push Token), browser type and version), advertising identifiers (the per-mobile-OS advertising identifiers provided by Android and iOS, the "Advertising ID"), and mobile phone numbers. All such cases are deemed fraudulent accrual.
o Where the Member interferes with another "Member's" use of the "Service" or misappropriates their information, thereby threatening the order of electronic transactions
o Where the Member violates the law during use of the "Service" or commits acts that harm social order or public morals
o Where the Member alters the "Company's" website or applications, or threatens the system by hacking the "Company's" server, and the like
o Where the Member forcibly installs programs such as ActiveX, spyware, or adware without the "Company's" prior consent and other "Members'" consent
o Where the Member collects personal information such as another "Member's" account/email
o Where the Member infringes a third party's patent, trademark, copyright, trade secret, or other intellectual property or other rights
o Where the Member violates relevant laws during use of the "Service," such as trafficking pirated software or third-party works
o Other cases where the Member violates the "Service" operating policy announced by the "Company," or where abnormal use is generally confirmed
2. Data obtained within an individual "Service" by a "Member" whose agreement is terminated for the above reasons shall be immediately extinguished, and the "Member" may not raise any objection thereto. In addition, a "Member" whose agreement is terminated for the above reasons may not re-use the Service.
3. The "Company" may take measures to temporarily restrict a relevant "Member's" use of "Points" and the entire "Service," or to modify related data.
4. Based on the "Company's" judgment, prior to the "service suspension and agreement withdrawal (termination)" measure under Paragraph 1, the "Company" grants the "Member" an opportunity to explain, providing a defense period of up to 7 days.
5. Where, under Paragraph 4, it is established that the "Member" has not violated any law or these Terms, the "Company" shall restore the measures already taken.
Article 7 (Service Content) 1. The basic content of the "Service" provided by the "Company" is as follows.
- Delivery of advertisements and content: images, text, audio, video, links, push notifications, etc.
- "Point" accrual: data provided to a "Member" who completes an act under Article 10 of these Terms (a reward-earning act) within Enliple's "Service"
2. Due to the nature of targeted advertising, the "Company" may group "Members" and vary the scope of "Service" use per "Member" to meet advertiser requirements, the "Company's" judgment, and compliance with relevant laws.
Article 8 (Service Changes) 1. The "Company" may change all or part of the content, quality, and technical specifications of the "Service" according to external factors such as advertisers and partner apps/companies, and internal factors such as operations and technology.
2. As a rule, where the "Company" changes the "Service," it announces the reason, date, and content of the change 7 days in advance; where prior announcement is unavoidably impossible, it may announce afterward.
Article 9 (Service Interruption) 1. The "Company" may temporarily interrupt the provision of the "Service" for reasons of adding, deleting, or modifying "Service" content, or for technical reasons such as maintenance and inspection, replacement and breakdown of related facilities, or communication outages.
2. As a rule, where the "Service" is interrupted, it is announced in advance; where prior announcement is unavoidably impossible, it may be announced afterward.
3. Service interruption is announced by methods such as in-app notifications to the "Member," or pop-ups and notices within the "Service."
4. Where a "Member" suffers a loss due to a service interruption, the "Company" may compensate with reasonable data and the like within the ordinary scope. However, no compensation is made for cases of force majeure such as war or natural disaster, nor for ordinary inability to use that does not involve loss of goods.
5. The Company may suspend the provision of telecommunications services on a relevant line where it becomes aware of text messages with falsely displayed sender numbers, or upon request of the Minister of Science and ICT or the Korea Internet & Security Agency.
Article 10 (How to Use the Service) 1. The rewards accrued where a "Member" completes a method provided in the "Service" are as follows:
- 'Enliple "Service"': "Points" are accrued, and points may also be earned through events and other methods provided by the "Company."
2. Accrued rewards can be checked within the "Service."
3. Where a discrepancy arises between the server and the "Service" data, the server figure is always applied as the standard.
4. A user may earn Talk Points by receiving KakaoTalk messages and completing certain actions.
5. Accrued Talk Points may be converted into Naver Pay points and the like; the point conversion ratio and conditions may change according to the Company's policy.
Article 11 (Correction, Cancellation of Use, Extinguishment, Loss of Eligibility) 1. Where an error occurs during use of the "Service," the "Member" may request correction within 30 days from the time of occurrence, and the "Company" may make the correction where the request is confirmed to be legitimate.
2. Where payment of advertising fees becomes impossible due to the advertiser's bankruptcy or insolvency during transactions between the "Company" and the advertiser, the "Company" may cancel the rewards accrued from the relevant advertisement.
3. Where a Member attempts to earn points by improper means — such as altering, hacking, or using macros on the "Service" provided by the "Company" — or violates the Terms, it is deemed fraudulent accrual, the reward is corrected to 0, and the service agreement is also terminated.
4. Where there is an error in the accrual of Talk Points, the user must request correction from the Company within 60 days from the time the error occurs, and the Company may make the correction within 30 days from the user's correction-request date.
5. Even for Talk Points already notified to a user who used a partner, the Company may cancel previously granted Talk Points where an unsettled amount arises in the settlement between the partner and the Company, or where the partner becomes unable to pay. However, where accrued Talk Points are cancelled, the Company may, as a service to the user, provide the relevant user with a certain amount of the Company's Talk Points as compensation points.
6. The validity period of Talk Points is 24 months from the accrual date; Talk Points that remain unused beyond the validity period are automatically extinguished on a monthly first-in, first-out basis, limited to the portion for which the validity period has elapsed.
7. Because Talk Points are granted on the basis of the phone number, eligibility to earn Talk Points is lost if the phone number is cancelled/changed.
8. In a case under Paragraph 7, if exchangeable points exist before the cancellation/change, the user must use the remaining points before the cancellation/change; if cancelled/changed while unused, the accumulated points are automatically extinguished.
9. Push notifications may not be received or point information may be extinguished due to the user's browser deletion, cache reset, permission setting changes, etc., and the Company bears no separate responsibility therefor. 10. The use and extinguishment policy of rewards provided per individual "Service" follows the "Company's" rules.
Article 12 (Obligations of the Company) 1. The "Company" faithfully exercises the rights and performs the obligations prescribed by these Terms and relevant laws in good faith.
2. Unless there is an unavoidable reason such as war, natural disaster, emergency, or a technical defect that is difficult to resolve, the "Company" makes its best effort to repair or restore without delay, and does its utmost to provide the "Service" continuously and stably.
3. The "Company" shall maintain a security system to protect personal information so that "Members" can use the "Service" safely, and shall disclose and comply with its privacy policy.
4. Where the "Company" recognizes as legitimate an opinion or complaint raised by a "Member" in connection with the use of the "Service," it shall handle it. Opinions or complaints raised by a "Member" are communicated with their handling results through a bulletin board, email, or the like.
5. The "Company" provides and operates a sender-number pre-registration service through number verification to prevent the alteration of sender numbers.
6. To prevent fraudulent sign-up using another person's name at the time of a user's membership sign-up, the "Company" operates identity-verification procedures such as mobile-phone identity verification, business verification, and in-person verification.
7. The "Company" provides the service only where the customer (Member) has completed the sender-number pre-registration and identity-verification procedures.
8. The "Company" performs the management measures necessary to prevent illegal spam, protect users, and ensure service stability in accordance with relevant laws.
Article 12-2 (Complaint Handling) The procedures and processing period for receiving and handling user complaints are as follows.
- Complaints are received by methods such as landline telephone and email.
- As a rule, complaint handling is carried out promptly through direct verification by the complaint officer.
- As a rule, telephone complaints are handled immediately; complaints received by email or in writing are handled within 24 hours of receipt. However, where fact-checking is required, the processing period may be extended, in which case the user is notified in advance.
| Complaint Type | Category | Cause | Handling Procedure | Processing Period |
| Service-related | Communication failure | Company's fault | Apology and quality improvement | Immediate – 3 business days |
| Service-related | System failure | Company's fault | Apology and quality improvement | Immediate – 3 business days |
| Service-related | Service-use error | Member's fault | Cause guidance and customer explanation | Immediate |
| Fee-related | Billing objection | Company's fault | Before billing: no charge | Immediate |
| Fee-related | Billing objection | Company's fault | After billing: refund | 3–5 business days |
| Fee-related | User mistake | Member's fault | Customer guidance and explanation | Immediate |
| Other | Other objections | Company's/Member's fault | Apology, explanation, and improvement measures | 1–5 business days |
Article 13 (Obligations of the Member) 1. A "Member" shall not engage in the following acts in connection with the use of the "Service":
- Creating an account by improperly generating or misappropriating a mobile phone number
- Spreading false information related to the use of the "Service"
- Unauthorized alteration, deletion, or other damage to the various information posted within the "Service"
- Defaming another "Member" or collecting personal information
- Infringing the copyright and intellectual property rights of the "Company" or other third parties
- Transmitting advertisements without the "Company's" consent, or exposing obscene or violent information
- Other acts under Article 6(1) (excluding "where the Member has died") or acts that are socially or morally unacceptable
2. To prevent fraudulent sign-up at the time of membership sign-up, the user shall use the service after completing the identity-verification procedure provided by the Company.
3. Pursuant to Article 84-2 of the Telecommunications Business Act (Prohibition of False Display of Phone Numbers and Protection of Users), the user shall send text messages only from numbers approved after sender-number pre-registration.
4. The user shall not use another person's phone number without authorization, or send messages by changing the phone number through improper means.
5. Where number alteration or use of a false sender number is confirmed, measures such as service-use restrictions, administrative fines, and reports to relevant authorities may be taken in accordance with relevant laws.
6. When sending advertising information, the user shall comply with the prior-consent and opt-out procedures under relevant laws.
Article 14 (Collection and Processing of Advertising ID, Personal Information, etc.) 1. For the smooth provision of content and advertisements, the "Company" may collect and process, within the scope of complying with the collection and use policy for the Advertising ID of each mobile OS, the web browser data (phone number, service use records, access logs, IP address, browser identifier (Push Token), browser type and version) and the Advertising ID provided per mobile OS such as Android and iOS.
2. Other detailed information on the collection and processing of personal information can be found in the "Privacy Policy" within the "Service."
Article 15 (Resolution of Service-Related Disputes) 1. The "Company" promptly handles a "Member's" opinions or complaints related to the use of the "Service." However, where prompt handling is difficult, it notifies the reason and the handling schedule.
2. Disputes arising between the "Company" and a "Member" may be assisted through the mediation procedure of the Electronic Transaction Dispute Mediation Committee established pursuant to Chapter 6 of the Framework Act on Electronic Documents and Transactions.
Article 16 (Service Termination) 1. The "Company" notifies the "Member" through Article 3(3) of these Terms at least 90 days before the date on which it intends to terminate the "Service."
2. At the time of the service-termination notice, all data such as previously accrued "Points" must be used up by the service-termination date, and at the time of service termination all of the "Member's" data is extinguished. After the service-termination date, the "Member" may not claim or demand any rights related to this "Service."
3. Part of the "Service" may be restricted from the termination-notice date until the service-termination date.
4. Where the entire "web browser and mobile app" service of a "partner," or a "Service" linked to a "web browser and mobile app," is unilaterally interrupted or terminated due to reasons attributable to the "partner" that develops and services the relevant "web browser and mobile app" without prior consultation with the "Company," the "Company" does not bear the "Member's" service-related losses arising therefrom.
Article 17 (Attribution of Copyright and Restrictions on Use) 1. The copyright and intellectual property rights to works created by the "Company" belong to the "Company."
2. The "Company" grants the "Member" only a license to use content, etc., under the conditions set by the "Company" in connection with the "Service," and the "Member" shall not use for profit, or allow a third party to use, the information obtained through use of the "Service" by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without the "Company's" prior consent.
Article 18 (Obligation to Protect Personal Information) 1. The "Company" complies with the relevant laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, in order to protect the "Member's" personal information.
2. The "Company" establishes a privacy policy to protect the "Member's" personal information and posts it in the "Service" notices. However, the specific content of the privacy policy can be viewed through the linked screen.
3. The "Company" strives to protect the "Member's" personal information to the maximum extent in accordance with the privacy policy.
4. The "Company's" privacy policy does not apply to external sites linked from outside the "Company's" "web browser and mobile app." The "Member" is responsible for checking the privacy policies of the relevant sites and of third parties regarding the handling of personal information by linked external sites and by third parties that provide purchased goods or services, and the "Company" bears no responsibility therefor.
Article 19 (Disclaimer) 1. The "Company" is exempt from responsibility for providing the "Service" where it cannot provide the "Service" due to a natural disaster or equivalent force majeure.
2. The "Company" bears no responsibility for impediments to "Service" use caused by reasons attributable to the "Member."
3. The "Company" bears no responsibility for a "Member's" loss of expected profits from using the "Service," nor for damages arising from data obtained through the "Service."
4. The "Company" bears no responsibility for the content — such as the reliability and accuracy — of information, materials, and facts posted by a "Member."
5. Legal responsibility for the content of mail sent by a "Member" lies with the "Member."
6. The "Company" is exempt from responsibility where transactions and the like are conducted through the "Service" between "Members" or between a "Member" and a third party.
7. The "Company" bears no responsibility in connection with the use of the "Service" provided free of charge, unless there is a special provision in the relevant laws.
Article 20 (Damage Compensation Handling Body) 1. The "Company" establishes and operates a damage-compensation handling body in order to reflect legitimate opinions or complaints raised by "Members" and to handle compensation for their damages.
2. The "Company" gives priority to handling complaints and opinions submitted by "Members." However, where prompt handling is difficult, it immediately notifies the "Member" of the reason and the handling schedule.
Article 21 (Governing Law and Agreed Jurisdiction) Matters not provided for in these Terms and the interpretation of these Terms are governed by the laws and commercial practices of the Republic of Korea.
All disputes and litigation related to the "Service" and these Terms shall be subject to the competent court under the Civil Procedure Act or the Suwon District Court as the court of jurisdiction.
Article 22 (Matters Concerning the Application of the Service Terms) These Terms apply from May 1, 2025.
